PRIVACY POLICY

At Nexia ("we," "us," "our"), protecting your personal data and privacy is a top priority. This Privacy Policy explains how we collect, use, share, and safeguard your information when you access and use our website (nexia.com) and our services, including our flagship AI platform BDM Catalyst and other related solutions (collectively, the "Services"). By using our website and Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:

Register an Account or Request a Demo: This includes your name, email address, phone number, company name, job title, and other contact details.
Contact Us: Through forms or direct communication, you may share additional personal data.
Newsletter/Blog Subscription: Your name and email address for subscription purposes.

1.2 Usage and Device Information
When you visit our website or use our Services, we automatically collect:

Technical Information: IP address, browser type, operating system, device type, and referral URLs.
Usage Data: Pages visited, time spent on pages, links clicked, and other interactions.
Cookies and Similar Technologies: To enhance your user experience, we use cookies, web beacons, and similar technologies. For more details, please see our Cookie Policy.

1.3 Data from Third Parties
We may receive data about you from third parties such as partners, service providers, and publicly available sources to improve our Services and your experience.

2. How We Use Your Information
We use the information we collect to:

Provide and Improve Our Services: Personalize your experience on our website and within our AI platform, support your account, and optimize our solutions.
Communication: Send you updates, newsletters, marketing communications, and respond to your inquiries.
Analytics and Research: Analyze trends, user behavior, and preferences to enhance our Services and develop new features.
Security and Compliance: Protect our website, detect and prevent fraud, and comply with legal obligations.

3. How We Share Your Information

3.1 Service Providers
We may share your personal information with trusted third-party vendors who assist us in providing our Services (e.g., hosting, analytics, marketing, and customer support). These vendors are contractually obligated to safeguard your data and use it only for the purposes we specify.

3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal data.

3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Aggregated and Anonymized Data
We may share aggregated or anonymized data that does not directly identify you with third parties for research, analysis, or reporting purposes.

4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access and Correction: Request access to, and correction of, your personal data.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Data Portability: Request that your data be transferred to another organization.
Opt-Out: Opt out of marketing communications and cookies. You can manage your preferences through your account settings or by contacting us.
Objection: Object to the processing of your data under certain circumstances.
To exercise any of these rights, please contact us at info@nexia.com. We will respond to your request in accordance with applicable law.

7. Children's Privacy
Our website and Services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us immediately, and we will take steps to remove that information from our systems.

8. International Data Transfers
Nexia operates globally. If you are accessing our website or Services from outside of the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our operations are based. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of this document and notify you of significant changes by posting a notice on our website or sending you an email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.